The instructions below work with all IOS devices.
Step-by-Step
When experiencing connection issues with Eduroam or UWaterloo affiliated networks or an expired certificate, removing a network profile can help fix the issue.
1. Select the settings icon (usually found on the home screen)
2. Navigate to the General tab and select Profile
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3. Select the profile you wish to remove
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4. Select Remove Profile
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5. Enter your device password
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6. Confirm you would like to remove the network profile by selecting Remove
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