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Once completed, a new personal recovery key will be issued. There is no need to write this down as there is a self-service option to get the key, as well as Intune Support Admins can receive this from the portal.

Company Portal:

Launch the Company Portal app and perform a Check Status to sync the device to Intune. Company Portal (Available Apps and Self-Service Options) - IST Knowledge Base - Confluence (atlassian.net) It is recommended to perform this action regularly to ensure your device is kept up to date.

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Need help?

Contact the IST Service Desk online or 519-888-4567 ext. 44357.

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