Working With WebEx ARF Files on Windows:
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- Login to uwaterloo.webex.com.
- Select “My Recordings” from the left side of the screen.
3. Find the title of recording you’d like to share as a download file and click the download icon on the right-hand side.
How to play WebEx ARF files on Windows
- Click the blue hyperlink that says, “Download the Webex Network Recording Center”.
2. Wait for the pop-up menu to appear and click Next until you reach the page that says Install.
3. Once the application has finished installing, open your file menu to Downloads and select the .ARF file you wish to play.
4. The file will open in the recording player as shown below:
Troubleshooting:
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- To share downloaded recordings, you must Convert to a .MP4 file.
- In the video player, navigate to the top menu bar and select “File”, then select the “Convert to .MP4” option.
3. This will open a pop-up menu of your file explorer. In this menu select the .ARF file you would like to convert.
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4. You will then be prompted to login to Webex. The Site URL is webex.com
5. You may be prompted to login once again. Follow the computer prompts until you have successfully downloaded the conversion tool.
6. In the file converter there is the option to decide where to save your video. Choose the “Browse” button to access your file explorer and select a location.
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Contact the IST Service Desk at helpdesk@uwaterloo.ca or 519-888-4567 ext. 44357. |