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For more information, please also see the article Working with Generic and Shared Mailboxes.
Adding a shared mailbox to new Outlook
Open Outlook.
Right-click on the account name or shared with me folder in the left navigation pane, and then choose Add shared folder or mailbox.
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To learn more, please refer to the article https://support.microsoft.com/en-us/office/open-and-use-a-shared-mailbox-in-outlook-d94a8e9e-21f1-4240-808b-de9c9c088afd
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