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  1. Open the Teams classic desktop app.  

    1. When accessing new Teams for the first time, you will see a pop-up that will instruct you to switch to New Teams. Click “Switch Now” to move to New Teams. Once you have clicked on Switch Now, Teams Classic will automatically be closed and new Teams will be launched.

      image-20240201-211628.png
  2. If you are not prompted to switch to new Teams, in the upper left, turn on the ‘Try the new Teams’ toggle .

    tempsnip-20240201-203813.jpg
    1. Note: if the toggle is greyed out or if you are unable to turn on new Teams, please clear the Teams cache.

      1. Instructions on how to Clear Teams cache - Microsoft Teams | Microsoft Learn 

  3. In the pop-up window, select ‘Get it now’ .

  4. Follow the prompts on screen  

  5. New Teams should automatically open. Any future actions (e.g., joining a Teams meeting from Outlook) will happen in new Teams by default.  

  6. Right click on the new Teams icon in your taskbar and click ‘Pin to taskbar’.  Then right click on the old Teams Classic icon in taskbar and click ‘Unpin from taskbar’

On your computer, you will now have 2 Teams applications. 

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Info

Note: minimum requirements:  

  • macOS Big Sur Monterey (1112) or above  

  • Microsoft Teams classic version 1.6.00.12303 or higher  

    • If you are at a lower version, select on the overflow menu (…) and select **>Check for updates >Update, and restart your app.

Note

You’ll need to grant permission to New Teams to share screen, use your microphone, or use Bluetooth devices:

  1. You'll be prompted to grant permission the first time you join a meeting/call as well as when you try to share content, select allow if you see these prompts pop-up.

    image-20240119-214231.png

If you miss the prompt, you can do this anytime by going to Apple Menu > System Settings Privacy & Security.

  1. Under Screen Recording, make sure Microsoft Teams (work or school) is selected the logo will also look like this.

    Untitled-20240122-152719.png
  2. Repeat the same steps for Microphone and Camera as well.

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