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titleWHAT IF I CAN'T OR DON'T WANT TO USE THE DUO MOBILE APP?

Employees who don't have a mobile phone or tablet, or would prefer an alternate option, can request a token using the 2FA token request form.

Waterloo students may purchase a U2F key from an external provider, such as Amazon, for personal use, if desired.

Please also see alternate second-factor options. 

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titleHOW MUCH DOES A DUO HARDWARE TOKEN COST?

IST will cover the cost of the employee's first Duo hardware token.

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