Wireless connections (Eduroam or guest)
There are two wireless connections on the UW campus: Eduroam Eduroam and UW-wifi-setup-no-encryption. Eduroam Eduroam provides internet access to anyone with valid WatIAM credentials. UW-wifi-setup-no-encryption does not provide internet access, but it will allow you to connect as a guest or use a guest or use pre-configured tools to set up an Eduroam connection.Automatic
Eduroam connection | Eduroam connection via CAT | Guest Access | Guest wifi | Troubleshooting
Connecting to Eduroam
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Method 1:
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You should be able to connect to Eduroam automatically using these instructions:
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Connect automatically
Login details for Eduroam wifi:
Username: your Waterloo email address
Password: Your WatIAM password
Authentication method/EAP method: Protected EAP/PEAP
Inner authentication/phase 2 authentication: MSCHAPv2
CA Certificate: use system credentials
Domain: eduroam.uwaterloo.ca
A dialogue may pop up stating that the connection attempt could not be completed.
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DO NOT HIT
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“TERMINATE”. Instead, view the details and confirm that the Radius server is eduroam.uwaterloo.ca and the server certificate is GlobalSign Root CA. If so,
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click “Connect”. If not,
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hit “Terminate”
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and attempt to connect manually using the instructions below.
If you experience difficulty connecting automatically, make sure your operating system has the latest updates.
Method 2:
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Connecting to Eduroam using the CAT tool
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Connect to UW-wifi-setup-no-encryption
Go to cat.
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Connect to UW-wifi-setup-no-encryption.
Click "Click here to download your eduroam installer"
Select the University of Waterloo from the pop-up menu
Click "eduroam" to download the Eduroam installer
Run the Eduroam installer. You will need to enter your userid@uwaterlooyouruserid@uwaterloo.ca and your WatIAM password to download the tool and your WatIAM password. Run the downloaded executable and
Eduroam will be installed automatically.
If you cannot connect automatically, try try setting up the connection manually using using the information below.
Method 3: Manually setting up a connection to Eduroam
Windows
Navigate to the "Control Panel" and select "Network and Internet" from the popup menu.
Go to the the "Network and Sharing Center" and select and select “Set up a new connection or network.”
Select Select “Manually connect to a wireless network” network” then click "Next."
Network name: eduroam
Security type: WPA2 Enterprise
Encryption Type: AES AES
Check “Start this connection automatically” then click click "Next."
Click Click “Change connection settings.”
Select the "Security" tab from the pop-up window.
Under Under "Choose a network authentication method:" select select "Microsoft: Protected EAP (PEAP)."
Click the “Settings” button button to the left of the "Choose a network authentication method" dropdown menu.
In the list of of "Trusted Root Certification Authorities" select select "GlobalSign Root CA" then select "OK."
Mac
Instructions above for Windows Automatic or CAT tool-assisted installation will also work on a Mac. A properly updated Mac will usually connect to Eduroam automatically.
Linux
Detailed instructions on how to connect to Eduroam using Linux are available on the the IST website.
Guest access
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Connect
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to UW-wifi-setup-no-encryption
Click in the appropriate spot near the bottom of the first screen to access "guest user"
Enter
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your first name, last name, and email address
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into each respective field then
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click "I Agree" to continue.
A confirmation code will be sent via email. Enter the confirmation code into the pop-up window within 10 minutes to connect to the Wi-Fi.
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If the confirmation code is not entered within 10 minutes the process will time out and need to be restarted.
Troubleshooting
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Try forgetting the network and reconnecting after 20 minutes
Find more information on the IST Knowledge Base
Issues or concerns? Contact the Science Computing Helpdesk.