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How to create a Microsoft 365 Group

A Microsoft 365 Group is auto-created when a Team is created within Microsoft Teams. A group can also be created after requesting a distribution list. Microsoft Groups include a shared calendar, a shared mailbox, and a SharePoint site where team members can collaborate on files.

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When sending an email, you can share with Teams using the following selection:

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Note

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Caution

It is possible to send emails to

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the Teams Group(s) however this is not a commonly used feature. If you accidentally send an email to the wrong

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Group, all members of the

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Group will be able to

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view it. If you do not want to retract an email sent to the Group, follow the instructions to recall and recover the email.


How to recall and recover an email sent to a Group

To recall and replace a message

  1. In the panel Open the Outlook desktop app and on the left of the Outlook desktop app windowpanel, choose the Sent Items folder.

  2. Double-click to open the message you want to recall in a new window.

  3. If you have the Classic Ribbon, from the Message tab, select Actions > Recall This Message.

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    If you have the Simplified Ribbon, select the Message tab and select (...). Select Actions and then choose Recall This Message.

    Notes: 

  4. You can not recall a message that's protected by Azure Information Protection.

  5. You can not recall a message in Outlook on the web app.

  6. Select Delete unread copies of this message or Delete unread copies and replace with a new message, and then select OK.

    Recall this message box
  7. If you’re sending a replacement message, compose the message, and then select Send.

Note

Emails cannot be recalled within the Outlook web app or if the email is protected by Azure Information Protection.

To check on the recall

After submitting a recall request, usually, less than 30 seconds later, you will get an email notification with the subject "Message Recall Report for message [message subject]".  

  1. Select the View Message Recall Report link to view the report in your browser. If you’re prompted, log in with your mailbox credentials to view the report.

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Info

Recall actions are

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typically quick, regardless of how many recipients are involved.

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However, if the recall request

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can not be executed right away for some reason (e.g., the recipient’s mailbox is temporarily unavailable) it'll continue to retry for up to 24 hours before marking the recall as failed.

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The time to receive status updates can vary. For a very large number of recipients (thousands), the recall itself can take up to 30 minutes to retrieve the recall status for all recipients.

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