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  1. Open Outlook for Mac.

  2. Select File > New > Group.

    Showing create a group ui in MacImage Modified
  3. Fill out the group information:

    • Group name: Create a name that captures the spirit of the group.

      Once you enter a name, a suggested email address is provided. "Not available" means the group name is already in use and you should try a different name. Note that once you choose a group name, it cannot be changed.

    • Description: Optionally, enter a description that will help others understand the group's purpose. This description will be included in the welcome email when others join the group. Click Next.

    • Type member email addresses or select members from the contact list to add to the group. You can add guests who are people outside your school or your organization to the group.

    • Privacy: By default, Groups are created as Private. This means only approved members in your organization can see what's inside the group. Anyone else in your organization who is not approved cannot see what's in the group.

      • Select Public to create a group where anyone within your organization can view its content and become a member.

      • Select Private to create a group where membership requires approval and only members can view group content.

    • Classification: Choose a classification. Options available depend on what your organization has set up.

  4. Click Create. You'll see a welcome mail in your newly created group inbox.

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Select the View Message Recall Report link to view the report in your browser. If you’re prompted, log in with your mailbox credentials to view the report.

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Recall actions are usually quick, regardless of how many recipients are involved. But if the recall request can’t be executed right away for some reason (e.g., the recipient’s mailbox is temporarily unavailable) we'll continue to retry for up to 24 hours before marking the recall as failed.

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