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• Faculty

• Staff

• Current students

  • Current undergraduate students

  • Current graduate students

To create your UWaterloo Qualtrics account:

1. Go to https://uwaterloo.qualtrics.com  

2. Log in with your 8-character UWaterloo username@uwaterloo.ca and your password

3. Select ‘I don’t have a Qualtrics account’ (there is a legal notice you will need to accept to continue)

4. Set the correct time zone for your Qualtrics account:

   1. Profile (icon-top right corner ) -> Account Settings -> User Settings -Change Time Zone ->select “(GMT -05:00) Eastern time (US & Canada)

Support for this service is available directly from Qualtrics.

To access Qualtrics support:

1. When accessing the "contact support" option in any of Qualtrics support pages, you will need to login with your organizational id:

   1. Click on the University of Waterloo UW hyperlink below your username@uwaterloo.ca#uwaterloo

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Qualtrics support options

• Qualtrics support centre

   has frequently asked questions, chat, email, and phone contacts

• Qualtrics support pages

   for extensive online documentation and access to webinars

• Qualtrics support form in the Help tab for logged-in users

• Qualtrics Research Services will help you customize a research solution (including survey design, data analysis, participant recruitment and reporting). Contact Gideon Carter at Qualtrics (gideonc@qualtrics.com).

Account support

For problems with accounts, please contact IST Qualtrics support.

No cost.

Users seeking training are encouraged to attend the Qualtrics Live Training Webinars and refer to the Qualtrics support pages.

Additional Resource:

The Survey Research Centre (SRC) offers Qualtrics for-fee programming and data collection services to University of Waterloo faculty, staff and graduate students. Unfortunately, as a small cost-recovery centre, the SRC does not have the resources to provide free programming help.