Page Comparison

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Windows 10 Users

Solution 1:

1. Remove the old Outlook profiles listed on the device. This article can provide step-by-step support: Managing Outlook Profiles on Windows 10.

2. Restart the device and attempt to sign into Outlook again

Solution 2:

1. Create a new Outlook profile on the device using the steps listed on this page: Managing Outlook Profiles on Windows 10

2. Remove the old Outlook profiles listed on the device

3. In the Mail dialog box, make sure that the Always use this profile option is selected, select the new Outlook profile that you created, and then click OK.

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4. Restart the device and attempt to sign into Outlook again

Solution 3

1. Uninstall the Outlook app.

2. Remove all Outlook cached files using the steps listed on this page: How to Clear the Outlook Cache

3. Restart the device

4. Reinstall Outlook from the Microsoft App Store

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