Problem
You may encounter a number of issues with file names and file types when transferring files into your OneDrive account. Here are some examples:
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If you need to rename your files so they can sync with OneDrive:
On MacOS:
Right click on the file you would like to rename and then select Rename.
You can now edit the file name and remove/add characters as needed.
On Windows 10:
Right click on the file you would like to rename and then select Rename
You can now edit the file name and remove/add characters as needed.
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Why am I getting an error?
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.lock, CON, PRN, AUX, NUL, COM0 - COM9, LPT0 - LPT9, _vti_, desktop.ini, .ds_store, any filename starting with ~$ |
Temporary files (TMP) will also not sync to OneDrive
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The application must be installed on the local computer
The user must be able to write to the user profile
Data that's written to the user profile must be saved to the local hard disk and be available without a network connection
MacOS Specific
Case-sensitive formatted disk volume isn't supported
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For more information regarding file name or file type issues with OneDrive, you can check the Microsoft troubleshooting guide. |
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Need help?Contact the IST Service Desk online or 519-888-4567 ext. 44357. |
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