changes.mady.by.user Anson Huang
Saved on Jun 22, 2022
changes.mady.by.user Natasha Jennings
Saved on Feb 27, 2023
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Who can use this service
Students, Graduate Students, Instructors, Faculty, Researchers, Staff
How to request this service
Individual user: Sign in to get started, you’ll be setup in less than 5 minutes
Service owner: If you are a service owner looking to implement Duo, please email rt-ist-iss-general@rt.uwaterloo.ca for more information
Support for this service
Looking for instructions specific to your device or for additional information? View Duo two-factor authentication resources in the IST Knowledge Base
Check out the University's 2FA website or search
Search Duo's knowledge base at https://guide.duo.com/ .
Or, get in touch with an IST Service Desk.
Pricing/cost
There is no cost to enrol your device(s) using the Duo Mobile App.
Employees who do not have a mobile phone or would prefer not to use the Duo Mobile App may request one free token from IST.
Students who choose not to use the Duo Mobile App will be required to purchase a token. Token selection criteria is available in the IST Knowledge Base.