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  1. Open Outlook, go to Outlook > Preferences > Accounts

  2. Click "+" > Add Account > Enter. Now add your first account, using username@uwaterloo.ca (Your username is your 8-character UWaterloo username, e.g. j25rober@uwaterloo.ca)

    1. If you are a Connect user, please follow the steps listed on this article: Configure Outlook 2016 for Mac

    2. If you are a M365 user, please choose Microsoft 365 and then enter your UWaterloo password

  3. After adding your first account (username@uwaterloo.ca), repeat Steps 1 to 3 to add your second account (this could be a personal account)

  4. Enter the password for the second account.

  5. Once the account has been added, restart Outlook to view your first and second account

  6. Now that the 2 accounts are added to Outlook, follow the steps below to transfer your emails.

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Note

It may take some time for the transfer to complete depending on the amount of emails are being transferred. You can view your inbox in the Outlook app to confirm the emails were transferred, however please do not close Outlook until you have verified online that the transfer was successfully completed and sync'd to the online server by visiting microsoft365.com. Failure to follow this step may result in a loss of emails.

Sign into portal in using the email account you would like the emails to end up in.

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