This guide instructs users on how to transfer emails from one Microsoft 365 email inbox to another Microsoft 365 email inbox.
...
| Note |
|---|
We recommend making a backup file of your emails before starting the migration. This can not be done on Windows Mail, so we recommend installing the Windows Outlook app, and then please follow the steps on how to backup your emails from Microsoft. |
With the Windows Mail app open, select the emails from the inbox that you would like transferred
To select multiple emails, hold the control key and click on the emails you would like, selected emails will be highlighted in light blue
| Warning |
|---|
You may want to transfer emails in batches if you have a large inbox. Click on the first email you want, then holding <shift>, select the last email you would like. This selects all of the emails in-between the first and last so that you can transfer in a batch. |
...
3. Do not close Windows Mail yet. You MUST verify online that the transfer was successfully successful by visiting portal.office.com. Failure to follow this step may result in a loss of emails.
a. Sign - in with the email account you want the emails to end up in with username@uwaterloo.ca to check for the email
Related articles
| Filter by label (Content by label) | ||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
| Info |
|---|
Need help?Contact the IST Service Desk online or 519-888-4567 ext. 44357. |
| Tip |
|---|
Article feedbackIf you’d like to share any feedback about this article, please let us know. |