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Microsoft 365 User Mailbox

1. Open Outlook 365.

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1. Click File.

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1. Underneath your Account Information click Add Account.

2. Enter the email address of the account you wish to add (e.g., cw-tech@uwaterloo.ca) in the Email address field and

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1. click Connect.

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2. Enter the password for the account.

3. Click Sign in.

4. If prompted, complete the two-factor authentication. Be sure to check the

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1. box beside Remember me for 30 days.

2. Click Done.

3. Close and re-open Outlook. You should see the account on the left side of your Outlook display. You will need to click the > arrow beside the email address to expand/collapse the folders.

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Microsoft 365 Shared Mailbox

1. Open Outlook 365.

2. Click 

   Click File.

   Underneath your Account Information click Add Account.
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    Enter in the email you want to add and click Connect.
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    Click Exchange.
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    Click More Choices and then Use a different account.
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    In the User name field enter Nexus\username then enter the corresponding password; be sure to check the Remember my credentials box.
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3. Click OK.
4. Click Finish

   Click Account Settings and then Account Settings again.

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5. In the window that opens, click Change.

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6. In the window that opens, click More Settings.

7. In the window that opens, switch to the Advanced tab.

8. Click Add.

9. In the Add Mailbox field, enter the friendly version of the email account (e.g., lance.chase not lgchase) and click OK.

10. Click OK.

11. Click Next.

12. Click Done.

13. Click Close.

14. Close and re-open Outlook. You should see the account on the left side of your Outlook display. You will need to click the > arrow beside the email address to expand/collapse the folders.

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