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If your shared mailbox is in Microsoft 365 (M365), see Microsoft’s documentation on how to Create and add an email signature in Outlook on the web.

If your shared mailbox is still on-prem, follow the steps below.

Web browser access

  1. In your web browser navigate to https://connect.uwaterloo.ca/owa/mailbox@uwaterloo.ca (change "mailbox" in the URL to be the generic username of the account.) 

  2. Login Log in with your own credentials: username@uwaterloo.ca, password, and Two-Factor authentication.  (Note: Username is your 8-character username, e.g. j25rober)

Signature setup in browser 

  1. Click the gear icon to access Settings-- towards the upper-right of the page 

  2. click Click Options from the drop-down list 

  3. Email Signature is found under Layout in the left navigation list 

  4. Check either or both of the boxes to include “my signature” on messages 

  5. Edit the text window, then click the Save icon above the Email Signature text window 

  6. click Click Options at the upper-left to return to the mailbox view 

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Need help?

Contact the IST Service Desk online or 519-888-4567 ext. 44357.

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