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  1. After installing RALLY PLUS make sure it is the default device in your video conferencing application. 

  2. Begin by selecting Rally Plus to be the camera, speaker, and microphone in your video conference applications.  

Troubleshooting for Logitech

  1. Helpful FAQ page from their website: https://prosupport.logi.com/hc/en-us/articles/360040084853

    1. In need of assistance.

  2. In the case of audio disconnection or error:

    1. Access settings for the pc/laptop device you are using.

      1. Go to settings.

        1. Go to sound.

        2. Select: “Echo Cancelling Speaker Phone (Logi Rally Audio)“

        3. Ensure that the Input and options are connected to this option named above.

    2. If the audio/microphone still does not work:

      1. Unplug the camera cable.

      2. Then try plugging in again.

      3. The camera should work now.

    3. A third way of making sure the Logitech Rally Plus is connected to the correct audio and microphone settings for input and output is to:

      1. Connect the video conferencing app’s sound settings to the device.

How To Pair Rally Plus to a Bluetooth Device

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  1. Press down and hold the button on the camera until the LED flashes.

  2. Press and hold the button on the Display Hub until the LED flashes.

  3. Press and hold the Bluetooth button on the remote control until the LEDs on both the camera and Display Hub stop flashing.

  4. If the pairing fails, repeat from step one.

Using Rally Plus in Larger Rooms

  1. Some options or enhancing the use of this device is to use the following options:

    1. Rally Mounting Kit

    2. Extra Mic Pods

    3. Mic Pod hub

    4. TV Mount