How to Remove Cached Credentials from Credentials Manager 

Using cached/saved credentials allows users to sign into log in to their accounts without having to enter their credentials every time. However, outdated or incorrect cached credentials can cause login problems and lead to a potentially locked account. To remove cached credentials, follow the step-by-step guide below.

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1. To open Credential Manager, type credential manager in the search box on the taskbar and select select the Credential Manager Control panel. 

2. Select Windows Credentials to access the credentials you want to manage.

3. Remove all Outlook or Connect entries.

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