Requesting email reminders
Queue owners may request to have email reminders for their queue or may choose to turn off all email reminders for their queue (this would stop the email reminders for the queue owners and the request/ticket owners for items in this queue). To request reminders be turned on/off, queue owners may send a request to request@rt.uwaterloo.ca.
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Are new or open, 2 weeks old or older, and have not been replied to for 1 week or more
Are stalled, 2 months old or older, and have not been replied to for 1 month or more
Are new or open, older than 2 days, and have not been replied to at all
Are unowned and are 2 days old or older
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