Page Comparison

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• Skype for Business: via the Phone tab
  

• Teams: select Calls from the left-hand menu and then click Voicemail
  

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  on the top right-hand side. (The red dot beside the Calls icon signifies a new voicemail.)
  

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• Email: double click the link for the audio mp3 file and open in a compatible audio program

  

• Accessing your existing Polycom Skype for Business IP phone through the message center

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Skype for Business Client

Access the Voice Mail tool by either of the following two methods and follow the prompts to record your greetings.

1. 1. Navigate to the Phone tab.

   2. Use the “1” on the key pad
      
      or

2. 1. Navigate to the Phone tab

   2. Under the Voice Mail heading, click on the

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   voicemail icon and select Change Greetings.

   Follow the prompts once connected to record your greetings.

   1. voicemail icon

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Microsoft Teams

1. Click on the ellipses menu (3 dots) next to your Profile icon in the top-right, then select Settings.
   

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2. Select the Calls sub-menu. Click on the Configure voicemail button.

3. Click on the Record a greeting button.

4. Follow the prompts once connected to record your greetings. If you don't see your Keypad, click on '...'  in your floating toolbar, and choose Keypad.

Online portal for voicemail settings

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