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  • Sun Solaris

  • Redhat Linux

  • Microsoft Windows

  • Apple MacOS

Refer to the Installing EMC NetWorker Clients for getting the client software installed on various platforms.

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The cost for the IST Backup Service is an annual fee based on anticipated usage for the year. Users of the service are charged annually in advance on May 1 of each year. Current users of the IST Backup Service are categorized according to current usage patterns. New users will experience three months of backup service to determine the appropriate category and then will be charged a pro-rated annual fee based on month of enrolment and then an annual fee each May.

Category

Backup size 1

Annual fee 5

A - Basic service

Average 2 under 5 GB per month 3

$150

B - Small server

Average from 5-20 GB per month

$360

C - Medium server

Average from 20-50 GB per month

$600

D - Large server

Average from 50-100 GB per month

$900

E - High volume

Average over 100 GB per month

$9 per GB/year 4

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The recover procedure for Windows clients is graphical.

Recovery requests from backups older then six months will require manual interaction with IST staff.