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What is a Joe Job?

When discussing or reporting malicious email, you may hear the term "Joe Job." What this means is that somebody has pretended to have an email address that they don't actually control, generally to try to trick the recipient into opening or taking seriously an email they might otherwise ignore. The reason this is possible is due to the protocols underlying email, such as  Simple Mail Transfer Protocol (SMTP) having been defined before Internet security was considered to be very important.

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Should you receive a large number of undeliverable email messages, please forward several samples of these notification emails, with full headers or as an attachment, to soc@uwaterloo.ca for for further analysis. update link when article complete

You suspect a UWaterloo account has been compromised

If you suspect that somebody has been impersonating a University address, it is best to contact that individual by either emailing them directly (do not reply to the suspicious email) or by contacting them through some other means (e.g. in person, by telephone). Please forward the original message as an attachment to soc@uwaterloosoc@uwaterloo.ca . update link when article completefor further analysis.

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