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Transferring emails from one Office 365 email inbox to another Office 365 email inbox. Specifically, for users who want to transfer emails from their @edu.uwaterloo.ca inbox to their @uwaterloo.ca inbox.

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1. With the Windows Mail app open, select the emails from the inbox that you would like transferred
   1.  For users migrating from @edu.uwaterloo.ca to @uwaterloo.ca, you will be selecting mail from your @edu.uwaterloo.ca inbox
      
      

   2. To select multiple emails, hold <control> and click on the emails you would like, selected emails will be highlighted in light blue

      Warning
      You may want to transfer emails in batches if you have a large inbox. Click on the first email you want, then holding <shift>, select the last email you would like. This selects all of the emails in-between the first and last so that you can transfer in a batch.

      
      

      
      
      

2. You can now drag and drop the emails into the inbox you would like

   1. For users migrating from @edu.uwaterloo.ca to @uwaterloo.ca, you will drag and drop into your @uwaterloo.ca inbox
      
      
      
      

      Note
      It may take some time for the transfer to complete - you can view your inbox in the Windows Mail app to confirm the emails were transferred, or try step 3

      
      

3. You can Do not close Windows Mail yet. You MUST verify online that the transfer was successfully by visiting portal.office.com. Failure to follow this step may result in a loss of emails.
   1. Sign-in with the email account you want the emails to end up in.
      For users migrating from @edu@edu.uwaterloo.ca to @uwaterloo@uwaterloo.ca, sign in with username@uwaterloo.ca ca to check for the emails

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