Page Comparison

Transferring emails from one Office 365 email inbox to another Office 365 email inbox. Specifically, for users who want to transfer emails from their @edu.uwaterloo.ca inbox to their @uwaterloo.ca inbox.

...

1. With the Windows Outlook app open, select the emails from the inbox that you would like transferred
   1.  For users migrating from @edu.uwaterloo.ca to @uwaterloo.ca, you will be selecting mail from your @eduuwaterloo.onmicrosoft.com inbox

   2. To select multiple emails, hold <control> and click on the emails you would like, selected emails will be highlighted in light blue

      Warning
      You may want to transfer emails in batches if you have a large inbox. Click on the first email you want, then holding <shift>, select the last email you would like. This selects all of the emails in-between the first and last so that you can transfer in a batch.

      
      

      
      
      

2. You can now drag and drop the emails into the inbox you would like

   1. For users migrating from @edu.uwaterloo.ca to @uwaterloo.ca, you will drag and drop into your @uwaterloo.ca inbox
      You need to drag and drop to the "Inbox" folder itself, dragging and dropping to the email address listed will not work

      
      
      
      

      Note
      It may take some time for the transfer to complete - you can view your inbox in the Windows Outlook app to confirm the emails were transferred, or try step 3

      
      

3. You can MUST verify online that the transfer was successfully by visiting portal.office.com . Failure to follow this step may result in a loss of emails.
   1. Sign-in with the email account you want the emails to end up in.
      For users migrating from @edu.uwaterloo.ca to @uwaterloo.ca, sign in with username@uwaterloo.ca to check for the emails

...