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Transferring emails from one Office 365 email inbox to another Office 365 email inbox. Specifically, for users who want to transfer emails from their @edu.uwaterloo.ca inbox to their @uwaterloo.ca inbox.

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Some users may receive an error "The account has already been added": Users need to remove their @edu.uwaterloo.ca account before adding their new account.

If edu email is the only account on Outlook, they will need to add @eduuwaterloo.onmicrosofonmicrosoft.com first before removing the EDU account.

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titleNeed Help?

Contact the IST Service Desk at helpdesk@uwaterloo.ca or 519-888-4567 ext. 44357.