Transferring emails from one Office 365 email inbox to another Office 365 email inbox. Specifically, for users who want to transfer emails from their @edu.uwaterloo.ca inbox to their @uwaterloo.ca inbox.
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- Go to Files > Account Settings > Account Settings, choose eduuwaterloo.onmicrosoft.com account, click "change..."
Selecting "All" for Download emails for the past
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Close the tab. Go back to your Outlook inbox, right click your eduuwaterloo.onmicrosoft.com inbox > Copy Folder
Select your New uwaterloo.ca inbox
Click OK. It will start transferring your email.
Note title Note It may take some time for the transfer to complete - you can view your inbox in the Windows Outlook app to confirm the emails were transferred, or try step 3
Your old email will appear as a subfolder named inbox under your inbox. You may rename it to "edu" to be more clear.
- You can verify online that the transfer was successfully by visiting portal.office.com
Sign-in with the email account you want the emails to end up in.
For users migrating from @edu.uwaterloo.ca to @uwaterloo.ca, sign in with username@uwaterloo.ca to check for the emailsNote title Note It may take some time for the transfer to complete - you can view your inbox in the Windows Outlook app to confirm the emails were transferred, or try step 3
Moving selected emails
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We recommend making a backup file of your emails before starting the migration. Please follow the steps on how to do so from Microsoft! |
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Contact the IST Service Desk at helpdesk@uwaterloo.ca or 519-888-4567 ext. 44357. |