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Transferring emails from one Office 365 email inbox to another Office 365 email inbox. Specifically, for users who want to transfer emails from their @edu.uwaterloo.ca inbox to their @uwaterloo.ca inbox.

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  1. Go to Files > Account Settings > Account Settings, choose eduuwaterloo.onmicrosoft.com account, click "change..." Image Modified
  2. Selecting "All" for Download emails for the past

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  2. Close the tab. Go back to your Outlook inbox, right click your eduuwaterloo.onmicrosoft.com inbox > Copy Folder

  3. Select your New uwaterloo.ca inbox

  4. Click OK. It will start transferring your email.

    Note
    titleNote

    It may take some time for the transfer to complete - you can view your inbox in the Windows Outlook app to confirm the emails were transferred, or try step 3

  5. Your old email will appear as a subfolder named inbox under your inbox. You may rename it to "edu" to be more clear.

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  6. You can verify online that the transfer was successfully by visiting portal.office.com 
    1. Sign-in with the email account you want the emails to end up in.
      For users migrating from @edu.uwaterloo.ca to @uwaterloo.ca, sign in with username@uwaterloo.ca to check for the emails


      Note
      titleNote

      It may take some time for the transfer to complete - you can view your inbox in the Windows Outlook app to confirm the emails were transferred, or try step 3




Moving selected emails



Note

We recommend making a backup file of your emails before starting the migration. Please follow the steps on how to do so from Microsoft!

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titleNeed Help?

Contact the IST Service Desk at helpdesk@uwaterloo.ca or 519-888-4567 ext. 44357.