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Transferring emails from one Office 365 email inbox to another Office 365 email inbox. Specifically, for users who want to transfer emails from their @edu.uwaterloo.ca inbox to their @uwaterloo.ca inbox.

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  1. Go to Files > Account Settings > Account Settings, choose eduuwaterloo.onmicrosoft.com account, click "change..." 

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  1. Selecting "All" for Download emails for the past Image Removedpast

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  1. Close the tab. Go back to your Outlook inbox, right click your eduuwaterloo.onmicrosoft.com inbox > Copy Folder
  2. Select your New uwaterloo.ca inbox

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  3. Click OK. It will start transferring your email.

    Note
    titleNote

    It may take some time for the transfer to complete - you can view your inbox in the Windows Outlook app to confirm the emails were transferred, or try step 3


  4. Your old email will appear as a subfolder named inbox under your inbox. You may rename it to "edu" to be more clear.Image Added
  5. You can verify online that the transfer was successfully by visiting portal.office.com 
    1. Sign-in with the email account you want the emails to end up in.
      For users migrating from @edu.uwaterloo.ca to @uwaterloo.ca, sign in with username@uwaterloo.ca to check for the emails

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titleNeed Help?

Contact the IST Service Desk at helpdesk@uwaterloo.ca or 519-888-4567 ext. 44357.