Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Transferring emails from one Office 365 email inbox to another Office 365 email inbox. Specifically, for users who want to transfer emails from their @edu.uwaterloo.ca inbox to their @uwaterloo.ca inbox.

...

Note

We recommend making a backup file of your emails before starting the migration. Please This can not be done on Windows Mail, so we recommend installing the Windows Outlook app, and then please follow the steps on how to do so backup your emails from Microsoft!


  1. With the Windows Mail app open, select the emails from the inbox that you would like transferred
    1.  For users migrating from @edu.uwaterloo.ca to @uwaterloo.ca, you will be selecting mail from your @edu.uwaterloo.ca inbox

    2. To select multiple emails, hold <control> and click on the emails you would like, selected emails will be highlighted in light blue

      Warning

      You may want to transfer emails in batches if you have a large inbox.

      Click on the first email you want, then holding <shift>, select the last email you would like. This selects all of the emails in-between the first and last so that you can transfer in a batch.




  2. You can now drag and drop the emails into the inbox you would like
    1. For users migrating from @edu.uwaterloo.ca to @uwaterloo.ca, you will drag and drop into your @uwaterloo.ca inbox



      Note

      It may take some time for the transfer to complete - you can view your inbox in the Windows Mail app to confirm the emails were transferred, or try step 3


  3. You can verify online that the transfer was successfully by visiting portal.office.com 
    1. Sign-in with the email account you want the emails to end up in.
      For users migrating from @edu.uwaterloo.ca to @uwaterloo.ca, sign in with username@uwaterloo.ca to check for the emails

...

Info
iconfalse
titleNeed Help?

Contact the IST Service Desk at helpdesk@uwaterloo.ca or 519-888-4567 ext. 44357.