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Team members can get someone's attention in a channel conversation or a chat.

See this support article from Microsoft for instructions:

https://support.office.com/en-us/article/use-mentions-to-get-someone-s-attention-in-teams-eb4f059d-320e-454e-b111-03361d4d6855


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Contact the IST Service Desk at helpdesk@uwaterloo.ca or 519-888-4567 ext. 44357.