Outlook 2013/16 (Exchange)
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Android: There is a known issue with Android devices using ActiveSync connections to Exchange. The issue is with OS version 2.2 on the device. The work-around is to run a different version of the Android OS (it is unclear if the issue is fixed with versions 2.3 or later) or install a third-party ActiveSync application on the device. Although Information Systems and Technology (IST) does not provide support for it, some users have reported that "TouchDown" by NitroDesk improves the stability and functionality of the ActiveSync software on devices running the Android OS.
Mobile devices without ActiveSync - use Exchange IMAP settings
The settings are as follows:
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- Name: First Last
- Address: username@connect.uwaterloo.ca
- Description: Connect Email
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- Host Name: connect.uwaterloo.ca
- User Name: nexus\username
- Password: xxxxxxxx
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- Use SSL: ON
- Authentication: Password
- IMAP Path Prefix
- Server Port: 993
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Contact the IST Service Desk at helpdesk@uwaterloo.ca or 519-888-4567 ext. 44357. |