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There are three different ways of calling people in Skype for Business; search for a user, search for an extension, or dial a number.

Search for a user name

Click the Contacts tab or the dial pad tab and search for the user.
Right-click the user's profile and move your cursor over “Call”. From the new menu, choose the option you want to use to call them.

Note
Users that have not set up their extension with their Skype profile will not appear.

Click the Contacts tab or the dial pad tab and type in the university phone number followed by x#####. Note: you will need to include the dashes in the phone number. See image below.
Right-click the user’s profile and move your cursor over “Call”. From the new menu, choose the option you want to use to call them.

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Select the Dial pad tab from the top ribbon
This dial pad functions similarly to a standard phone dial pad - simply dial the number and click Call.

Right-click the profile you to add and select Add to favorites.
The contact will now shop up in the “favorites” group. This group is accessible under the “Groups” tab of the “Contacts” page.

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