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  1. Navigate to the IST 2 factor authentication (2FA) website: https://uwaterloo.ca/2fa (right-click to open page in a new tab, if desired)

  2. Under Select a second factor tool and manage your devices, click "add a device or manage an existing device" and log in

    1. If Duo automatically attempts to send a push to your mobile device, click "Cancel" at the bottom of the screen

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  1. Click "Enter a Passcode" but do not type in a passcode

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  1. In the bottom-right corner, click "Text me new codes"

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  1. This will text a set of single-use codes to your mobile device

  2. You will also receive an email to confirm/alert that new codes were requested.

Important notes

  • Record this list of single-use codes and keep it somewhere safe but available to you

  • Only use a code when your primary device and method of authenticating are not available to you

  • Codes will remain valid for one year, after which they will expire and new codes will be required. These steps may be repeated when you have used all previous codes

  • In early April, a feature will be enabled that will send an email notification to the requestor's on-campus email address to inform/verify the code request

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