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Info

  • Learn more about how to use OneDrive.

  • If you have more than one managed computer:

    • On your primary managed computer: complete all steps below

    • On your additional managed computers: complete all steps in Part 3

  • If you are using Please contact your IST Account Rep for assistance if:

    • You have OneNote notebooks saved on your N: Drive

    • You use a generic/affiliated account

    ,

    • ; you may need to request an O365 license for that account in order to connect the generic account's OneDrive

    .

  1. Connect to the VPN for at least 30 - 60 minutes before starting the migration process.

  2. Log in to your machine using your NEXUS\username credentials. Make sure you are not logging in using another log in format (e.g. IST1234\username).

  3. Ensure that OneDrive is accessible. 

    1. In the System Tray, click the blue cloud icon OneDrive – University of Waterloo to ensure that OneDrive is active and states, “OneDrive is up to date”.

    2. If you're not logged in, from your Start menu, select your OneDrive app and log in.

  4.  Ensure that your N: drive is accessible.  

    1. Open File Explorer and click on your N: drive to ensure it is mounted and accessible. If the system you want to migrate is at home, ensure you are connected to the VPN so that your N: drive is available.

  5. Ensure you have 15GB (recommended) free disk space.

    1. To check the total disk space left on your Windows 10 device: Select File Explorer from the taskbar Select This PC on the left The available space on your drive will appear under Devices and drives If you need to free up drive space in Windows 10 see this Microsoft article or contact your IST account rep for assistance. If the update runs and there is not enough disk space it will fail and make no changes; it will attempt to run again outside of business hours, but users should address the space issue immediately after the failure.

  6. If you are on a laptop, resolve any offline file conflicts.  

    1. Open Sync Center - type ‘sync center’ in the search box and then select Sync Center. 

    2. Select View sync conflicts. 

    3. If there are any conflicts for recent files that you want synced, select the file and click Resolve. You can ignore any system file related conflicts.

    4. Choose an option to resolve the conflict. The safest option is to keep both versions. 

  7. If you want to keep any files from your Recycle Bin, restore these files before you continue.

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