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This guide contains instructions for how to transfer emails from one Office 365 email inbox to another Office 365 email inbox. This is particularly useful for users who want to transfer emails from their @edu.uwaterloo.ca inbox to their @uwaterloo.ca inbox.

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Note

It may take some time for the transfer to complete depending on the amount of emails are being transferred. You can view your inbox in the Outlook app to confirm the emails were transferred, however please do not close Outlook until you have verified online that the transfer was successfully completed and sync'd to the online server by visiting portal.office.com. Failure to follow this step may result in a loss of emails.

Sign into portal using the email account you would like the emails to end up in. For users migrating from @edu.uwaterloo.ca to @uwaterloo.ca, sign in with username@uwaterloo.ca to check for the emails

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Need help?

Contact the IST Service Desk online or 519-888-4567 ext. 44357.

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