| Note |
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This guide will only apply for the Outlook desktop app on Windows. Unfortunately, the web version of Outlook does not have the same functionality. |
This guide contains instructions for how to transfer emails from one Office 365 email inbox to another Office 365 email inbox. This is particularly useful for users who want to transfer emails from their @edu.uwaterloo.ca inbox to their @uwaterloo.ca inbox.
Step-by-step guide to add both accounts to Outlook:
Go to Files > Info > +Add Account
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8. Now that the 2 accounts are added to Outlook, follow the steps below to move the entire inbox
Moving the entire inbox
| Note |
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We recommend making a backup file of your emails before starting the migration. Please follow the steps on how to do so from Microsoft! In the instructions below, emails are being moved from the eduuwaterloo.onmicrosoft.com inbox to the uwaterloo.ca inbox. |
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Click OK. It will start transferring your email.
Your old email will appear as a subfolder named inbox under your inbox. You may rename it to "edu" to be more clear.
7. You can verify online that the transfer was successfully by visiting portal.office.com
8. Sign-in with the email account you want the emails to end up in. For users migrating from @edu.uwaterloo.ca to @uwaterloo.ca, sign in with username@uwaterloo.ca to check for the emails
Moving selected emails
| Note |
|---|
We recommend making a backup file of your emails before starting the migration. Please follow the steps on how to do so from Microsoft! |
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With the Windows Outlook app open, select the emails from the inbox that you would like transferred
For users migrating from @edu.uwaterloo.ca to @uwaterloo.ca, you will be selecting mail from your @eduuwaterloo.onmicrosoft.com inbox
To select multiple emails, hold the Control key and click on the emails you would like, selected emails will be highlighted in light blue
| Warning |
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You may want to transfer emails in batches if you have a large inbox. Click on the first email you would like to transfer, then holding the Shift key, select the last email you would like to transfer. The emails listed in between the selected emails, will be transferred in a batch. |
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4. Sign-in with the email account you want the emails to end up in. For users migrating from @edu.uwaterloo.ca to @uwaterloo.ca, sign in with username@uwaterloo.ca to check for the emails
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