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Note

This guide will only apply for the Outlook desktop app on Windows. Unfortunately, the web version of Outlook does not have the same functionality.

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  1. Click OK. It will start transferring your email.

  2. Your old email will appear as a subfolder named inbox under your inbox. You may rename it to "edu" to be more clear.

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7. You can verify online that the transfer was successfully by visiting portal.office.com 

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  1. With the Windows Outlook app open, select the emails from the inbox that you would like transferred

    1.  For users migrating from @edu.uwaterloo.ca to @uwaterloo.ca, you will be selecting mail from your @eduuwaterloo.onmicrosoft.com inbox

    2. To select multiple emails, hold the Control key and click on the emails you would like, selected emails will be highlighted in light blue

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Warning

You may want to transfer emails in batches if you have a large inbox.

Click on the first email you would like to transfer, then holding the Shift key, select the last email you would like to transfer. The emails listed in between the selected emails, will be transferred in a batch.

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Contact the IST Service Desk online or 519-888-4567 ext. 44357.

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