$customHeader
Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 5 Next »

Step-by-step

  1. Log into a University of Waterloo-managed Windows computer using your !bang account username and current password

  2. Simultaneously press the Ctrl+Alt+Delete keys on your keyboard (Note: If you are using a Remote Desktop connection this will be the Ctrl+Alt+End)

  3. An options window will appear. Click on the Change a password button

  4. The Change a password window will appear, complete the fields as follows;

    1. Enter the !bang account username (without @uwaterloo.ca)

    2. Enter the current !bang account password

    3. Enter a strong new password. The new password must be different from your old password AND different than your WatIAM password

    4. Confirm the new password (Note: this must match the previous field)

  5. Once the password change is completed click on the Windows Start button in the lower left corner

  6. Click on the Account icon or picture

  7. Click on Sign out

  8. Once signed out log into a University of Waterloo-managed Windows computer using your !bang account username and updated password

Note for MacOS users

  • MacOS users can complete these steps by remotely accessing a University of Waterloo-managed Windows Machine

  • If you do not have remote access to a University of Waterloo-managed Windows Machine please submit a request to IST.

In order for these instructions to work you must be connected to the Campus VPN and be in the Remote Desktop Users group on the machine you are accessing. 

Connecting from a Mac to a Windows computer

MacOS does not come with built-in remote desktop software. You will need to download a remote desktop client from the App Store. We recommend you use the latest version of Microsoft Remote Desktop

In order for these instructions to work you must be connected to the Campus VPN and be in the Remote Desktop Users group on the machine you are accessing. 

  • Enter your registered hostname as hostname.uwaterloo.ca

  • Use Nexus\userid if it's a Nexus machine, or computer name\account name if it isn't.

  • Use your WatIAM password.

Need help?

Contact the IST Service Desk online or 519-888-4567 ext. 44357.

Article feedback

If you’d like to share any feedback about this article, please let us know.

  • No labels