Step-by-step

1. Log into a University of Waterloo-managed Windows computer using with your !bang account using !username and current password

2. Simultaneously press the Ctrl+Alt+Delete keys on your keyboard (Note: If you are using a Remote Desktop connection this will be the Ctrl+Alt+End)

3. An options window will appear. Click on the Change a password button

4. The Change a password window will appear, complete the fields as follows;

   1. Enter the !bang account username (without @uwaterloo.ca)

   2. Enter the current !bang account password

   3. Enter a strong new password. The new password must be different from your old password AND different than your WatIAM password

   4. Confirm the new password (Note: this must match the previous field)

5. Once the password change is completed click on the Windows Start button in the lower left corner

6. Click on the Account icon or picture

7. Click on Sign out

8. Once signed out log into a University of Waterloo-managed Windows computer using your !bang account username and updated password

Note for MacOS users

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MacOS users can complete these steps by remotely accessing a University of Waterloo-managed Windows Machine

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Connecting from a Mac to a Windows computer

MacOS does not come with include built-in remote desktop software. You will need to download a remote desktop client from the App Store. We recommend you use the latest version of Microsoft Remote Desktop

1. Enter your registered hostname as hostname.uwaterloo.ca

2. Use Nexus\

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1. username if you are logging into a Nexus

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1. computer, or computer name\account name if it

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1. is not a Nexus computer.

2. Use your

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1. WatIAM password.

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