Step-by-Step
Sign into https://portal.office.com and click on the Outlook icon in the left navigation panel.
Right-click Folders item in the left navigation panel and then choose/click on Add shared folder.
Enter either the shared mailbox name or username click Add. In this example the name is Shared Account and the username is sharedna@uwaterloo.ca
As you complete this field, a list of suggested account names will display.
Once entered, the account name will appear in the list of mail folders/boxes:
Do you need to send email from the shared mailbox address? See Sending email messages from a Shared Mailbox - Outlook online (web browser)
Need help?
Contact the IST Service Desk online or 519-888-4567 ext. 44357.
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