Election Manager Notes & FAQ

Simply Voting Help & Support

Simply Voting has a detailed documentation and 24/7 support!

Your IST voting support team members are happy to help! 

Submit a ticket via the IST Jira Help portal (Simply Voting – help) and someone from our voting support team will get back to you. 

FAQ’s

Can I customize my election?

Yes, there are many options for question types and the options you can set for them.

  • Managing Questions - In the Questions section you define the items or issues being voted upon. Questions represent individual topics on which your electors will vote.

  • Managing Question Options - Options are the candidates or options electors may select. There is no limit to the number of options.

  • Upload or attach files to an election - You can specify a description and upload an image of the candidates and/or attach .PDF files (e.g., CV/resume, etc.). 

Do I have to proof the ballot?

Yes, proofing the ballot is a mandatory step.

  • Casting a proof vote provides the opportunity to review the questions and get a sense of what the election will look like for the electors (voters).

  • Proofing the Election 

Why am I getting an Elector Collision Warning?

This warning indicates that an elector ID (WatIAM) is being used for two different electors.

  • This can happen if another Returning Officer in the UW instance has entered the person’s name differently, but the WatIAM matches.

  • This warning can be safely ignored.

How do I use the Email Blast feature?

If you include an email address for the electors, you can use the Email Blast feature to send voting instructions and reminders to vote to the electors.

Can I edit my election once it has started? 

You can edit elections and adjust the end date/time of a live election.
Edit electors: 

Change the End Date and End Time of a live election: 

Related articles

Need help?

Contact the IST Service Desk online or 519-888-4567 ext. 44357.

Article feedback

If you’d like to share any feedback about this article, please let us know.