Known issues
While we try to make everything as bug-free as possible, sometimes things slip through. This page lists many currently known issues, with workarounds where possible. If you are experiencing issues that are not listed, please submit a bug report.
We ship new releases approximately every 3 weeks.
- 1 Unable to save changes
- 2 Choosing the “download uploaded files” option from the webform results download may not include attachments
- 3 Layout builder error
- 4 Media item dimensions
- 5 Expand/collapse content on pages with sidebars
- 6 Expand/collapse content in sidebars
- 7 Text spacing
- 8 Image is incorrectly rotated on some pages
Issue | Workaround | Fix ETA |
|---|---|---|
Unable to save changesOn some migrated content, attempting to save changes to blocks might report "The content has either been modified by another user, or you have already submitted modifications. As a result, your changes cannot be saved." | recreate the block, copying and pasting content if needed, then delete the original block | must be manually fixed |
Choosing the “download uploaded files” option from the webform results download may not include attachmentsThis may work with lower numbers of results or with very small files. Unfortunately, if the size of the archive would overwhelm system limitations, or building the archive would exceed browser timeouts, it will not include all (or potentially any) documents. | Use something like DownThemAll to grab all the files directly from the results table. | n/a |
Layout builder errorGoing to layout builder on some content may show "The website encountered an unexpected error. Please try again later." | append "/discard-changes" to the end of the URL and discard any unsaved layout builder changes; if this does not solve it, contact support | TBD |
Media item dimensionsIn copy blocks, when using the same media item for images more than once, with different dimensions, all instances of that media item will have the first item's dimensions | upload additional copies of the same image when different sizes are needed | TBD |
Expand/collapse content on pages with sidebarson pages with sidebars, expand/collapse contents may not have proper padding | avoid using expand/collapse blocks on pages with sidebars, or avoid using sidebars on pages with expand/collapse blocks | TBD |
Expand/collapse content in sidebarson pages with sidebars, expand/collapse contents may not be properly contained in the column | avoid using expand/collapse blocks on pages with sidebars, or avoid using sidebars on pages with expand/collapse blocks | TBD |
Text spacingSpaces are removed from text | ensure spaces are "real" and not wrapped in tags in source view, as empty tags are now removed from output | n/a |
Image is incorrectly rotated on some pagesImage appears upside down or sideways on certain pages.
| Open the image in any image editor that displays it correctly, then resave the image, and upload that resaved image to the WCMS in the place of the misbehaving one | TBD |