Connect to WiFi (eduroam)

IST manages the wireless network on-campus, commonly known as eduroam. Eduroam securely encrypts data over the air and provides access to wireless networks at other co-operating educational institutions worldwide.

To take full advantage of the campus wireless environment, a dual band 2.4GHz/5GHz Wi-Fi adapter is recommended. This is because the 2.4GHz b/g/n band only has three useable channels and suffers from interference from other equipment using the same frequency (e.g., microwave ovens, cordless phones, cordless keyboards/mice, Bluetooth), and can suffer from congestion in large lecture rooms or other large open areas like the Davis Centre library, due to co-channel interference which limits the number of 2.4GHz access points that can be enabled in such areas.

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Contact the IST Service Desk online or 519-888-4567 ext. 44357.

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If you have technical issues, email env-jira@uwaterloo.ca. If you need help after hours or on the weekends, contact IST Service Desk.