Lost or Stolen Computing Equipment

If you believe your device or computer has been lost or stolen:

• Immediately report it to the Special Constable Service using this form, they will contact Information Security Services (ISS)

• Faculty and Staff should also report it to their IT Support group:

  • Faculties: Faculty IT Service Desk

  • Academic Support Units: Academic Support Computing Representative or IST Account Rep

Important tips to prevent future loss

• Lock your device: Always lock your laptop when you step away, even for a moment. Logout or shutdown if away from the computer for an extended period of time.

• Use Full Disk Encryption to protect your data: Recommended Encryption Methods

• Back up your data: Regularly back up your important files to an encrypted and secured external drive or cloud service.

• Keep your system safe:

  • Keep your operating system and all software up to date, and  configured to receive automated updates.

  • Enable your firewall.

  • Install threat protection (e.g. anti-virus and anti-malware) software and configure it for real-time scanning.

• Consider tracking software: Install free location-tracking software like Find My iPhone  to help locate a lost or stolen device.

• Document the make, model, serial number, and MAC address of the system or mobile device.

• University owned computers: it is required to install SentinelOne on the device

  • (see Endpoint Detection and Response - IST Service Catalogue - Confluence)