The “Remember me for 30 days” option is not always available for Google Chrome users due to a cookies error associated with the browser. To enable this option, take a look at the guide below.
For non-Chrome users, please go to https://help.duo.com/s/article/2189?language=en_US.
In your Google Chrome web browser, click on the ellipses menu in the top-right corner. In the drop-down menu, click Settings.
In the left-hand menu options, select Privacy and security. In the main window under the 'Privacy and security' heading, click on 'Cookies and other site data.
In the pop-up, enter [*.]duosecurity.com. Click Add.
Next, restart your browser. You should now be able to select the ‘Remember me for 30 days’ option in the Duo 2FA prompt when logging in.
Contact the IST Service Desk online or 519-888-4567 ext. 44357.
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