'How-to' documents from the IST Service Desk

• Business critical services

• Help & support

• News

• Events

• Blog

Network connections from home

• Windows remote desktop: Use & setup procedures

Network connections in residence

• Housing technology and support

• To connect gaming devices, TV’s and smart home devices to the UWaterloo wifi network, please contact the IST Service Desk

Laptops/personal computers

• Connecting to the eduroam wireless network

• Maintaining your personal computer

Windows 10 / Office 2016

• Deployment checklist

Operating systems

Maintaining your personal computer:

• Windows

• Mac

• Linux

• Nexus

Backup and data restoration

• IST backup service and accessing backups

Web development

• How to request a WCMS website

Finding your own help

• Microsoft product support services

• Microsoft Office online

• Adobe support

• Apple support

• Bob Cerelli's Windows page

• Indiana University Knowledge Base

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