Clearing cached and saved Mac OS credentials

Using cached/saved credentials allows users to sign into their accounts without having to enter their credentials every time. However, outdated or incorrect cached credentials can cause sign in problems and lead to a potentially locked account. This article contains step-by-step instructions for how to clear cached credentials on Mac OS devices and the following web browsers: Safari, Firefox, and Chrome.

Mac OS 10.8 and higher

Many cached credentials can be saved in the Keychain. The keychain can be accessed by going to Finder >Applications Folder > Utilities Folder

Double-click on Keychain Access to open it
Select the Passwords category in the tabs on top. You will see a list of various sites where your login password has been cached/saved. You can delete the unwanted entries simply by highlighting and pressing the delete key.

Note

You will be asked if you are sure you want to delete “the item” from the login keychain. Items such as your wireless (Eduroam) password can also be deleted. To continue, click Delete

Passwords cached or saved in your browser

Safari

To manage your passwords, navigate to the Passwords App. If you have saved any passwords, you can choose to remove selected passwords or all passwords.

Firefox

Navigate to Preferences > Security > Saved Passwords. If you have chosen to have “passwords remembered for sites,” they will be located here. Passwords can be deleted for a particular site or all passwords can be removed.

Chrome

Navigate to Settings and then choose Autofill and Passwords
Next, under Autofill and Passwords, click on Google Password Manager.
Under Passwords, you’ll see a list of saved passwords. Here you can delete, edit or save passwords.