How to set/update an automatic reply for a shared mailbox

You want to set or update the automatic reply message on a shared mailbox. This can be done in either Outlook for the web or the desktop Outlook app.

1. Sign in at https://outlook.office.com/mail/ as your own account

2. Click on your picture or initials in the upper right corner and select the “Open another mailbox …” option

3. In the search input area, enter the email address of the shared mailbox as the email (it will likely self-complete as you type)

4. That should open the shared email account in a new window

5. In the upper-right, click on the settings gear icon and select Account option

6. You should see Automatic replies listed there as an option and be able to edit the text of the current message (or turn on/off).

Reference: How to Set up automatic replies for Shared Mailbox - o365info

1. You need to go to the File tab in Outlook

2. Select the shared mailbox from the dropdown list of of accounts at the top

3. Then you should be able to set and edit the Automatic Replies in that Account Information pane for the selected account