Medeo Email Notifications

If you or your patient is not receiving Medeo email notifications, please ensure they have not been accidentally turned off.

METHOD 1 (PATIENTS AND STAFF): 

1.  Open a previously received Medeo email (you can find these by typing in “medeohealth” in your mail search field).

2. Scroll to the bottom of the email and click Manage Email Preferences.

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3. Scroll through your preferences to locate Medeo Notifications – make sure it is set to NO for opt-out.

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4. Scroll to the bottom of the list and click Save Preferences.

METHOD 2 (FOR PATIENTS ONLY): 

1. Sign into Patient Medeo dashboard.

2. Click the My Account button in the lower left corner.

3. Select Notifications.

4. Adjust Device settings and push notifications:

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