Yes, when calls initiated from off-campus they will ring through the S4B extension (Incoming calls to the 3xxxx extension can be re-routed to the S4B extension, with additional charge)
If the direct line was not moved to S4B extension, it would not ring at S4B app
A direct line with its own 519-###-#### phone number, are not included in the migration. The specific number should go in a request to the telephone team to verify how it is set up
Yes, if the external number has that information it will display caller, some numbers call display is hidden.
Yes, voicemail is both displayed in S4B interface AND sent to your email address [subject: Voice Mail (xx seconds)].
The link to check and set up voicemail is here:
https://uwaterloo.atlassian.net/wiki/spaces/ISTKB/pages/280822987/Exchange+Online+Voicemail+to+Azure+Cloud+Voicemail?src=search
These instructions apply to people with email in Microsoft 365
Yes, absolutely. Voicemail is captured whether you have computer on or off and S4B application running or not.
You can simply change the message through the interface
911 through S4B is recommended to use only when on campus. This also relies on location information being kept up to date with telephone services, so they know the usual location of each extension.
Recommended to call 911 first.
Yes, only recommend for on-campus calls; should not use from home or elsewhere
No,S4B will not work without internet connection.
Some “land-line” phones will remain working.
Dell headsets will be provided if using a desktop. Most if not all new laptops have camera & microphones.
Dell headsets will be provided for those that have desktops or a laptop without camera and microphone once users return to campus.
You may also want to use visual panels to communicate related information, tips or things users need to be aware of. |
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